The Three Key Traits We Look For In Team Members

Three Important Traits We Look For In New Hires

Positivity. Gratitude. Responsibility.

We all want to feel like we’re hiring the right people for the job, regardless of the job. And that becomes even more important when the job involves remodeling your home.

Sometimes, getting to know a contractor before they’re at your home swinging a hammer can be challenging, raising many questions.

Can I trust them in my home?

Are they as capable as they say they are?

What type of people are they?

At Clemens Home Solutions, we’ve asked ourselves these same questions. And we want each homeowner to feel comfortable in their home and confident in the crew during their remodel.

So, when we hire new team members, we look for specific traits in each individual.

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Key Traits We’re Looking For

There isn’t just one trait we’re looking for when we search for new hires. There are three, and they’re very specific. They are:

• Positivity
• Gratitude
• Responsibility

At Clemens, we believe we can teach and train employees to be experts in their craft. But we can’t teach the innate qualities that make them the type of person you want remodeling your home.

Positivity

We want employees with an upbeat attitude – crew members who come to work and genuinely want to be there.

We’ve seen just how impactful this is and how it leads to better training and results for homeowners.

Gratitude

We feel it’s a privilege to work at Clemens. We treat everyone the right way, from homeowners and their families to other professional services and our employees.

We want the team members we hire to feel the same – thankful for the opportunity and making the most of each day.

Responsibility

Personal responsibility is of the utmost importance.

Everyone is responsible for what they bring to the job daily, including being in the right state of mind, taking pride in their work, and consistently improving their craft.

How It Affects You

These three traits lead to the type of people we want at Clemens Home Solutions, and they transition to what happens at your home.

Every installer, crew member, and team leader loves what they do. This shows in their interactions and conversations with you, the quality of their installations, and how they take personal responsibility for your home.

Whether taking care of your property or being diligent in the clean-up process, it all goes back to who they are as people. And that’s what we look for – the right type of people.

Fitting The Mold

If prospective employees meet those criteria, we can teach them the rest. Most will come with a certain level of experience as a baseline. Once we select the right people, we send them to our in-house training center, where we get their skills up to our standard.

And we hold ourselves to a higher standard. We train our installers in our processes, some of which are factory or manufacturer-driven. This is critical to upholding your warranties.

Continually training our installers ensures that we’re always up to code and meeting our and the manufacturer’s guidelines.

We’ve let go of employees who were not the right fit. They’re still out there installing roofs – just not for us.

Refusing Subpar Workmanship

If you offer subpar workmanship or employ unqualified installers, the quality of the product won’t matter – neither the brand nor how expensive it is will change how it was installed.

If not installed properly, it will not function properly. This is why it’s so important to choose our employees carefully.

Positivity.

Gratitude.

Responsibility.

The right people who take their job seriously will take your home seriously. That’s who you want to remodel your home and who we look to hire.

So, if you need a home remodeling contractor in East Central Indiana and want a company that chooses the right people for the job, contact Clemens Home Solutions to schedule a consultation.