Clemens Home Solutions Privacy Policy
Effective Date: February 26, 2025
Clemens Home Solutions** (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website, https://clemenshomesolutions.com/, and use our services, including communications through phone calls, emails, and text messages. By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and other contact details when you submit forms, request quotes, or communicate with us.
- Technical Information: IP address, browser type, device information, and website usage details collected through cookies and similar tracking technologies.
- Communication Preferences: Information regarding your preferences in receiving communications from us, including text message opt-ins and opt-outs.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services, including roofing, siding, gutters, windows, and doors.
- To respond to your inquiries and provide customer support.
- To send you promotional materials, special offers, and updates about our services.
- To comply with legal obligations and enforce our terms and conditions.
- To communicate with you through SMS/text messages in compliance with 10DLC FCC regulations.
3. Text Messaging & 10DLC Compliance
We comply with 10DLC (10-digit long code) regulations set by the FCC to ensure responsible and compliant SMS messaging. By opting in to receive text messages from Clemens Home Solutions, you agree to the following:
- You may receive text messages related to service updates, promotions, and appointment confirmations.
- You can opt out of receiving text messages at any time by replying STOP to any message.
- Message and data rates may apply.
- Opting out of text messages does not opt you out of other communications, such as emails or phone calls regarding active services.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party vendors that assist with our operations (e.g., website hosting, marketing, and payment processing).
- Legal Compliance: Authorities or other parties when required to comply with laws, regulations, or legal processes.
- Business Transfers: In case of a merger, sale, or asset transfer, your information may be included in the transaction.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take precautions when sharing personal data online.
6. Your Choices & Rights
- Opt-Out of Communications: You can opt out of promotional emails by clicking “unsubscribe” in the email footer. To opt out of text messages, reply STOP at any time.
- Update Your Information: You may contact us to update or correct your personal information.
- Do Not Track Signals: Our website does not currently respond to Do Not Track (DNT) browser signals.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after changes are posted constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Clemens Home Solutions
Website: https://clemenshomesolutions.com/.
Phone: 765-358-7535
This Privacy Policy ensures compliance with FCC regulations and protects your data while using our services.
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Featured Customer Review
Clemens Home Solutions did an amazing job on our Gutters this evening. Luis and his team were extremely fast, Knowledgeable, and very polite with their profession. It was a very cold day this evening and his team did fantastic with the elements. I would gladly refer anyone to Clemens Home Solutions for their next home improvement project.
It’s About P.R.I.D.E.
Everything we do is rooted in our 5 Core Values. These values provide the foundation on which our company is built—the unwavering principles we abide by to ensure YOU amazing remodeling results. There’s a reason 70% of our business comes from repeat customers and referrals!
We hold ourselves unconditionally accountable for your project and experience. We take ownership of our actions, even when no one is looking or will notice.
We forge strong connections with others, whether it’s customers, vendors, or team members. The stronger the bond, the better YOUR results.
Honesty isn’t the best policy—it’s the ONLY policy. We do what we say, follow through on promises, and provide transparent communication without exception.
This is our ironclad commitment to you that we’ll give 100% effort each and every day. Working hard, earnestly, and with impeccable attention to detail is our calling card.
We WILL perform our job to the highest possible caliber. But we understand that excellence isn’t static. That’s why we constantly strive to improve and grow.
Our Certifications
Customer Reviews
Clemens Home Solutions did an amazing job on our Gutters this evening. Luis and his team were extremely fast, Knowledgeable, and very polite with their profession. It was a very cold day this evening and his team did fantastic with the elements. I would gladly refer anyone to Clemens Home Solutions for their next home improvement project.
Clemens was absolutely perfect to work with. I received phone calls with updates on the project weekly which actually got completed earlier than expected. The finished job was fantastic, the work was excellent and the new door is of great quality.
I've known I needed to replace large windows in my living room for years. Clemens Home Solutions made that happen and I am so happy with how everything looks and feels! Everyone on the team from sales to installation made me feel like a valued customer. I highly recommend Clemens Home Solutions!
I am very happy with my new gutters. No more leaking at the corners where my old gutters met. i probably got in the way of Luis and his team with all my questions and curiosity of how the gutters were made on sight but both of them were very helpful and friendly and didn't seem to mind me interrupting their work. I've never had a company stay in touch with me before the project was started like they did. I highly recommend them!!
Overall 5 star experience. Our project had some challenges and we had to change plans a few times and someone from Clemens was always in contact with us. The work was completed in a day and they communicated with us during the project. They cleaned up, were super nice, and the windows look wonderful!
Clemens did a great job of replacing my gutters. Eric Logan was a great sales person, no high pressure, just information. Luis and his team did the replacement and were quick and very good! Luis made sure he followed up with me and that I was happy. I asked for a longer down spout on my front porch and Luis came and replaced it right away!! Thank you. They were great to work with.
Extremely happy with the service and communication! Had all new windows and a front door installed . The crew was super friendly , and explained things as they installed . They didn’t mind me being in their way! They were all very professional, and did a great job cleaning up afterwards!
I recently had my gutters, soffit and fascia done by Clemens. Austin and his crew was amazing . They were professional and kept me updated during the process and their follow-up after the project was even more appreciated. I recommend this great company to anyone.
Clemens did a great job. They are very honest and kept us well informed on the progress of the windows. The installers were very delightful and did a great job installing the windows. They kept the work area very clean and were respectful of our house. I would highly recommend Clemens to anyone looking to replace windows!
Our Location
Mon – Thu: 9:00 AM - 5:00 PM
Fri: 9AM-4PM
Sat - Sun: Closed