This Is What Causes A Sloppy Installation

We Avoid Sloppy Installations By Hiring Stand-Out Craftsmen

Then We Hone Their Skills With World-Class Training

The last thing any homeowner wants is to hire a remodeling contractor and end up with poor results.

You’d be understandably upset and wondering what went wrong.

Poor-quality installations can occur in various ways, but they can be avoided entirely simply by hiring the right contractor.

Clemens Home Solutions IS the right contractor.

We’ve been East Central Indiana’s go-to exterior home remodeling contractor for decades and offer exceptional installations performed by extraordinary craftsmen.

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What Causes Sloppy Installations?

There are many reasons an exterior home remodeling installation could go awry. It could be anything from the crew themselves to poor equipment to a lack of cleanliness.

How you feel about your home remodel has a lot to do with how things went along the way.

To ensure customer satisfaction, it’s necessary to prioritize not only the major points of a remodeling project but also the finer details. Without this focus, homeowners can be left unhappy.

Hiring The Wrong People

It all starts with people. If a company fills its ranks with the wrong office staff or craftsmen, it will produce lower-quality results.

Some contractors could be hiring using the old “mirror” method. If they’re breathing well enough to fog the glass – they’re hired!

While we hope that’s not actually happening, based on what we’ve seen around the industry, it’s possible.

Lack Of Experience And Poor Training

Experience is something you only get by doing. And training is just as necessary.

You don’t want first-timers and under-trained craftsmen learning their trade on your roof.

Unfortunately, it happens, and it leads to sloppy installations. From cutting corners to “making things work,” a lack of experience and training leads to missed details and poor quality.

A missed measurement might lead to something not being installed 100% accurately. And they might not even tell you. As the homeowner spending your hard-earned money on this project, this is where you could receive the dreaded, “Are you okay with this?”

You shouldn’t be. And any ethical company wouldn’t ask.

And poor technique due to a lack of training is just as much of a problem. Not putting nails in the right place on shingles or completing a poor installation due to a lack of experience will downgrade your results quickly. And worse, you probably won’t know for weeks, months, or years.

But when the mistake finally shows itself, the damage to your home can be extensive.

Poor Cleanup

Some companies just want to get done, and they want to get done fast. They just want to finish the installation and move on down the road. This can lead to sloppy work and, on top of that, poor cleanup.

A poor cleanup after an exterior remodel can lead to trouble. Nails left throughout your yard present a hazard for children and pets that no one wants.

Leaving a job without proper cleanup leaves a mess for you to deal with and a bad taste in your mouth about the entire experience. You’ll likely be left wondering… if the company didn’t clean up your yard, is your roof okay?

Poor cleanup equals sloppy installation, even if the work otherwise was okay.

We’re Careful In Our Hiring Process

Hiring the right kind of people is crucial to the success of any business. And even more so important when in an industry where you’re dealing with people’s homes.

We look for people who exhibit these three traits:

• Positivity
• Gratitude
• Responsibility

At Clemens, we haven’t gone wrong yet by hiring good people. Experience matters and matters a lot. We make sure we hire craftsmen with the right type and amount of experience. But also, who they are as a person tells us if they’re the right fit for us.

Are they communicative?

Are they courteous and kind?

Are they teachable?

We screen very carefully to ensure that the craftsmen working on your entry door installation or siding replacement will give their best effort and take pride in every installation they perform.

In addition, we care about how they interact with other team members and how clean they are. A person who shows up clean and put together for an interview with us shows us they’ll also care about their appearance when they show up at your home.

It all matters, and we consider every detail when we’re looking for new team members.

We Train, Train, And Train Some More

Poor training, even on something that seems as simple as caulking, can be critical.

Caulking is very much a finesse technique. It is a fine point of construction that some installers don’t do right.

One of the most common complaints we hear from homeowners is about caulking. We often find ourselves undoing the mistakes of previous installers, so of course, we ensure that we do it right.

At Clemens, we train our installers in-house. This allows us to continuously train our craftsmen on new techniques year in and year out and also continue sharpening the skills they’ve already mastered.

Everyone Makes Mistakes, But We Own Them

At Clemens, we do not ask, “Are you okay with this?” when we make a mistake.

No one is perfect, but we certainly won’t ask you to live with our mistakes. If we make a mistake, we make it right. There’s no covering it up or hoping you won’t notice. We don’t ever want you to feel like a mistake we made is now yours to own.

This goes back to who we hire.

It’s about responsibility.

Your roof is just as important to us as the ones we sleep under ourselves – and we have HIGH standards.

Warranties Promote Responsibility

100% satisfied is what we offer.

Not 75%.

Not 95%.

100% satisfied.

It’s why we’re careful in who we hire, why we continuously train, and why our warranties are so strong.

We believe that if nothing stands behind the installation, like a workmanship guarantee, then the tendency is to not care. If there’s no direct tie to the installer, there’s no penalty for not caring about their work.

Our warranties are stronger at Clemens because our craftsmen are tied to them. If their workmanship causes an issue with your home, they’ll fix it. We pay our installers very well, but it comes with responsibility. It’s a point of care and pride – as it should be.

So, when you need an exterior home remodel in East Central Indiana and want to avoid a sloppy installation, go with a contractor you can trust to do things the right way. Contact Clemens Home Solutions to schedule a consultation.