Exterior Home Remodeling Quality Control You Can Trust
Clemens Is Your Diligent, Quality-Obsessed East Central Indiana Exterior Home Remodeler
We Set A High Standard, Then We Double And Triple Check To Ensure We Meet It
It can be frustrating to hire a company for an exterior home remodeling project in East Central Indiana, and have them not care as much as they should.
They may show up late or show other signs of unprofessionalism. Or maybe they don’t bother with being thorough during cleanup. Either way, you’re left feeling like you didn’t get the home remodeling experience you deserved.
However, if you choose a company that cares about you and your home, like Clemens Home Solutions, you’ll receive an excellent exterior home remodel.
And the outstanding customer experience you were expecting.
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Your Project Manager Takes The Lead
Your exterior home remodeling project will get the care it deserves, starting from day one and for years going forward.
Our process will assign you a project manager, and they will take responsibility for your project’s success. Whether we’re replacing the siding on your home or installing a dozen new windows, your project manager will ensure your remodel runs smoothly and that you love the results.
Clemens has developed a quality control checklist that your project manager will use to verify your remodel is completed up to our standards.
They’re constantly looking for anything that isn’t exactly how it should be. They’re your oversight, support, and primary point of contact.
That includes cleanup.
We don’t forget about one of the most critical aspects of any home remodel – how the crew leaves your home. And your project manager will ensure your home is left better than we found it.
In addition, your project manager will walk you through the remodel after the installation.
Your project manager and the crew’s team leader will sign off on the project. This is a layered process, and it’s to your benefit. Before signing off on your project, they’ll address anything that stands out, including any concerns you may have.
They want to be sure you’re satisfied with your remodel. Whether it’s a new gutter system or entry doors, our goal is your 100% satisfaction.
Even When We’re Done, We’re Not Done Checking Our Work
Between a week and two weeks after we complete your exterior home remodeling project, we’ll reach out to schedule a follow-up visit with you. This depends entirely on your schedule and convenience, and we’ll work around what’s best for you.
We do these visits to review everything about your remodel and your experience with Clemens.
We want to know how our process worked for you, including:
- Did we get all of your choices correct?
- How did we do during the consultation?
- What do you think of each of the products?
We’ll also go into the installation, cleanup, and customer service.
Your feedback is crucial to us.
At Clemens Home Solutions, we strive to provide the best start-to-finish exterior home remodeling service, period. And that begins with understanding our customers’ experience.
Our ProCare Techs Specialize In Customer Care
You’ll meet our ProCare tech during our follow-up visit. They specialize in the after-project completion parts of our service.
In addition to asking for your feedback, our ProCare tech will inspect your remodel independently, including the product, installation, and cleanup.
This is another measure of quality control.
Even after our crew’s team leader and your project manager have signed off on the project, the ProCare tech will inspect the remodel one more time.
Clemens sets a high standard for the quality we deliver, and hitting the mark isn’t optional for us – it’s mandatory.
Our ProCare tech is another set of eyes on your project to ensure you’re still 100% satisfied with your remodel. And it’s not the last time we’ll seek to come out for a visit either. We’ll also reach out at the one, five, ten, and fifteen-year marks (depending on the service).
At Clemens, we care about your exterior home remodel.
We give every home we work on our utmost attention, and we’re diligent about ensuring you love the investment you’ve made in your home.
So, if you need an exterior home remodeling contractor in East Central Indiana and want a company that prioritizes quality control, contact Clemens Home Solutions to schedule a consultation.
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Customer Reviews
Clemens Home Solutions did an amazing job on our Gutters this evening. Luis and his team were extremely fast, Knowledgeable, and very polite with their profession. It was a very cold day this evening and his team did fantastic with the elements. I would gladly refer anyone to Clemens Home Solutions for their next home improvement project.
Clemens was absolutely perfect to work with. I received phone calls with updates on the project weekly which actually got completed earlier than expected. The finished job was fantastic, the work was excellent and the new door is of great quality.
I've known I needed to replace large windows in my living room for years. Clemens Home Solutions made that happen and I am so happy with how everything looks and feels! Everyone on the team from sales to installation made me feel like a valued customer. I highly recommend Clemens Home Solutions!
I am very happy with my new gutters. No more leaking at the corners where my old gutters met. i probably got in the way of Luis and his team with all my questions and curiosity of how the gutters were made on sight but both of them were very helpful and friendly and didn't seem to mind me interrupting their work. I've never had a company stay in touch with me before the project was started like they did. I highly recommend them!!
Overall 5 star experience. Our project had some challenges and we had to change plans a few times and someone from Clemens was always in contact with us. The work was completed in a day and they communicated with us during the project. They cleaned up, were super nice, and the windows look wonderful!
Clemens did a great job of replacing my gutters. Eric Logan was a great sales person, no high pressure, just information. Luis and his team did the replacement and were quick and very good! Luis made sure he followed up with me and that I was happy. I asked for a longer down spout on my front porch and Luis came and replaced it right away!! Thank you. They were great to work with.
Extremely happy with the service and communication! Had all new windows and a front door installed . The crew was super friendly , and explained things as they installed . They didn’t mind me being in their way! They were all very professional, and did a great job cleaning up afterwards!
I recently had my gutters, soffit and fascia done by Clemens. Austin and his crew was amazing . They were professional and kept me updated during the process and their follow-up after the project was even more appreciated. I recommend this great company to anyone.
Clemens did a great job. They are very honest and kept us well informed on the progress of the windows. The installers were very delightful and did a great job installing the windows. They kept the work area very clean and were respectful of our house. I would highly recommend Clemens to anyone looking to replace windows!
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Mon – Thu: 9:00 AM - 5:00 PM
Fri: 9AM-4PM
Sat - Sun: Closed