If You Say It, We Believe It
Our Anti-Gaslighting Policy: If You Say That There’s An Issue, Then There’s An Issue
Every Company Should Adopt This Policy Based On Trust And Respect For Their Fellow Man
When you hire an East Central Indiana home remodeling company to transform the exterior of your home, it’s important that you mesh with the company.
Quality service and excellent products are important, but when you walk away feeling disrespected, it can leave you questioning yourself when all you had was a genuine concern.
But what if you could have it all? What if you found a company that showed you respect, took accountability, and delivered exceptional results?
The answer is PRIDE.
At Clemens Home Solutions, PRIDE is a word that is not boastful or arrogant because it’s not about our satisfaction – it’s about yours. We use this acronym to describe our process of taking Personal Responsibility In Delivering Excellence.
Our process to ensure that we execute everything with PRIDE in mind is comprehensive and built on values that will always be relevant.
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No Excuses! We Take Accountability For Everything We Do
Accountability is such a key value for companies you invite into your home. But so many contractors brush anything under the rug they can get by with.
It sounds to us like those contractors have the wrong type of pride.
At Clemens Home Solutions, we take full responsibility for everything we do. All you need to do is ask – and we take you at your word. Whether it’s a mistake in a siding installation or a broken goose statue, we will fix it.
You read that right. We once broke a poor goose statue in Indianapolis, and instead of brushing the incident off, we took him to our workshop.
Sure, that’s a fun story that we’ll tell the grandkids one day, but trust us, it was not for show.
No matter how small a mistake may seem, we take it seriously.
It’s Not About The Show
It’s easy to talk the talk, but unless we walk the walk, our words are empty.
We use our blessings to give back to the community by investing our time, money, and resources into causes close to our hearts.
It is important to us to shine a light on amazing organizations. That’s why we partner with programs that are positively impacting the world.
Feed the Hungry has our heart as they provide food to over 400,000 children annually in 92 countries. We also team up with our sheriff’s department to give to our local D.A.R.E. program, which helps kids learn and practice good decision-making skills.
The reason we share the charities we contribute to is so others can do the same if they wish to give back.
We deeply admire, with equal fervor, the people who operate these charities and those who gain comfort from them. Respect for all is just another part of the culture here at Clemens Home Solutions.
Respect Has Nothing To Do With Opinions
It’s easy to respect someone who shares the same beliefs and values as you do, especially when nothing ‘negative’ ever comes up. But when an issue arises, that’s when true colors are shown.
At Clemens Home Solutions, we show you respect and believe your claims, no matter what.
The main reason that we trust you and accept your word is because we believe everyone deserves respect. That’s why we offer long consultations so that we have time to actively listen to what you have to say. We’re not there to tell you what you want, though we’re more than happy to help in any way that we can.
But how do we train our employees to respect customers? By respecting our employees. The best way to teach is through action. We don’t buy the whole “do as I say, not as I do” nonsense.
Everything we do is backed up by actions that prove our dedication to our work.
Not Feeling Heard? Call Our Owner
It can be hard to tell who is in charge at some contracting companies. When there are so many subcontractors and random people there each day, the value of a close-knit team is lost.
At Clemens Home Solutions, we’re family.
If you’re ever in doubt, feel free to call our owner directly. Shawn Clemens is a hands-on owner who loves touching base with clients.
If you ever feel that any part of our PRIDE policy isn’t holding up, call Shawn.
Anything we deliver that isn’t based on accountability, integrity, diligence, and absolute excellence is an oversight on our part, and we want to know about it.
Are you interested in working with Clemens Home Solutions for your exterior home remodeling needs? Call us today at (765) 741-8214 for your free estimate in Central Indiana.
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Customer Reviews
Clemens Home Solutions did an amazing job on our Gutters this evening. Luis and his team were extremely fast, Knowledgeable, and very polite with their profession. It was a very cold day this evening and his team did fantastic with the elements. I would gladly refer anyone to Clemens Home Solutions for their next home improvement project.
Clemens was absolutely perfect to work with. I received phone calls with updates on the project weekly which actually got completed earlier than expected. The finished job was fantastic, the work was excellent and the new door is of great quality.
I've known I needed to replace large windows in my living room for years. Clemens Home Solutions made that happen and I am so happy with how everything looks and feels! Everyone on the team from sales to installation made me feel like a valued customer. I highly recommend Clemens Home Solutions!
I am very happy with my new gutters. No more leaking at the corners where my old gutters met. i probably got in the way of Luis and his team with all my questions and curiosity of how the gutters were made on sight but both of them were very helpful and friendly and didn't seem to mind me interrupting their work. I've never had a company stay in touch with me before the project was started like they did. I highly recommend them!!
Overall 5 star experience. Our project had some challenges and we had to change plans a few times and someone from Clemens was always in contact with us. The work was completed in a day and they communicated with us during the project. They cleaned up, were super nice, and the windows look wonderful!
Clemens did a great job of replacing my gutters. Eric Logan was a great sales person, no high pressure, just information. Luis and his team did the replacement and were quick and very good! Luis made sure he followed up with me and that I was happy. I asked for a longer down spout on my front porch and Luis came and replaced it right away!! Thank you. They were great to work with.
Extremely happy with the service and communication! Had all new windows and a front door installed . The crew was super friendly , and explained things as they installed . They didn’t mind me being in their way! They were all very professional, and did a great job cleaning up afterwards!
I recently had my gutters, soffit and fascia done by Clemens. Austin and his crew was amazing . They were professional and kept me updated during the process and their follow-up after the project was even more appreciated. I recommend this great company to anyone.
Clemens did a great job. They are very honest and kept us well informed on the progress of the windows. The installers were very delightful and did a great job installing the windows. They kept the work area very clean and were respectful of our house. I would highly recommend Clemens to anyone looking to replace windows!
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Mon – Thu: 9:00 AM - 5:00 PM
Fri: 9AM-4PM
Sat - Sun: Closed