We Demonstrate P.R.I.D.E. In All We Do
How Our 5 Core Values Ensure You World-Class Results
The dictionary definition of PRIDE is “the sense of deep satisfaction about one’s own accomplishments.” It’s the pleasure you derive from your own personal achievements.
At Clemens Home Solutions, PRIDE means something a little different. It’s still a sense of deep satisfaction… but not for our personal accomplishments. It’s about what we accomplish for YOU, the homeowner.
The Clemens definition of PRIDE is Personal Responsibility In Delivering Excellence. It’s a special set of customer-first core values we’ve created and follow to the letter (literally!) on every single job. No exceptions.
Here is what P.R.I.D.E. means to us… and how it translates into a first-class, stress-free remodeling experience for you.
Pride
Being Personally Accountable
Everyone working on your remodel holds themselves unconditionally accountable for your project and experience. We take complete ownership of our actions… even when no one is looking or will notice.
Stories Of Pride:
- Why We Have Monthly Meeting To Discuss Our Core Values
- We REFUSE To Install Bargain-Brand Products… PERIOD
- An Example Of The “Clemens Guarantee” In Action
- 7 Ways We Guarantee Stress-Free Installation
Relationship
Being Connected
The key to remodeling excellence lies in relationships. By forging a strong bond with customers, vendors, and fellow team members, we’re able to deliver high-end results and a smooth experience.
Stories Of Relationships:
- Why We Let Our Customers Call Our Owner Directly
- At Clemens, Community Outreach Is Our Passion
- A Sneak-Peek Inside The Clemens Party Barn
Integrity
Being Honest
Honesty isn’t the best policy—it’s the ONLY policy. You get total transparency packaged in candid, fluff-free communication. We give you the whole truth and nothing but the truth. Period.
Stories Of Integrity:
- We’d Rather Lose A Sale Than Use High-Pressure Tactics
- This Customer Was Blown Away By Our Respect For Her
Diligence
Being Persistent
This is our ironclad promise to you that we’ll give 100% effort each and every day. It’s not enough to “show up.” To achieve great results, you’ve got to be PRESENT in each moment, utterly focus on the task at hand, and pour every ounce of passion into your work.
Stories Of Diligence:
- We Replaced A Roof That Was Leaking For 40 Years
- Everything To Expect During Your Siding Project
- Here’s How You Get Hired At Clemens Home Solutions
Excellence
Being Our Best
Our attitude is simple: If you don’t bring your “A” game every day, there’s no point in showing up. We WILL perform your remodel to the highest possible caliber. But we also understand that excellence isn’t static. That’s why we always strive to improve and grow.
Stories Of Excellence:
- The Weird Reason We Shut Down 1 Week Per Year
- Why The Key To A Project’s Success Is PREPARATION
- Few Business Investments Pay Off More Than Employee Training
- Why We Still Train Installers Who Have 20 Years Of Experience
PRIDE Is The Core Of Clemens Home Solutions
PRIDE is how we’ve earned such a sterling reputation [A+ Reputation] with homeowners in Muncie and East Indiana since 1998. By adhering to our 5 Core Values—and maintaining Personal Responsibility In Delivering Excellence—we can (and WILL) provide you with a superb remodeling experience.
Because at Clemens, PRIDE isn’t about our own personal accomplishments. It’s about what we accomplish for YOU, the homeowner.
Explore More Reasons To Choose Us
FINANCING OPTIONS AVAILABLE
Flexible payment plans to fit your budget.
Download Our Free eBook
Protect Your Home And Your Investment
Read This Guide Before Hiring Any Roofing Contractor
Featured Customer Review
Clemens Home Solutions did an amazing job on our Gutters this evening. Luis and his team were extremely fast, Knowledgeable, and very polite with their profession. It was a very cold day this evening and his team did fantastic with the elements. I would gladly refer anyone to Clemens Home Solutions for their next home improvement project.
Your Local Customer-First, Customer-Always Exterior Remodeler
A+ Reputation
We maintain a perfect 5-star rating with HUNDREDS of reviews across the internet.
Clemens Guarantee
If you ever experience an issue with our work, we fix it for FREE. It’s that simple.
Top Installers
Our installers’ passion, precision, and training ensure you premium craftsmanship.
Stress-Free Process
We provide you with a smooth exterior remodeling experience… from start to finish.
Our Certifications
Customer Reviews
Clemens Home Solutions did an amazing job on our Gutters this evening. Luis and his team were extremely fast, Knowledgeable, and very polite with their profession. It was a very cold day this evening and his team did fantastic with the elements. I would gladly refer anyone to Clemens Home Solutions for their next home improvement project.
Clemens was absolutely perfect to work with. I received phone calls with updates on the project weekly which actually got completed earlier than expected. The finished job was fantastic, the work was excellent and the new door is of great quality.
I've known I needed to replace large windows in my living room for years. Clemens Home Solutions made that happen and I am so happy with how everything looks and feels! Everyone on the team from sales to installation made me feel like a valued customer. I highly recommend Clemens Home Solutions!
I am very happy with my new gutters. No more leaking at the corners where my old gutters met. i probably got in the way of Luis and his team with all my questions and curiosity of how the gutters were made on sight but both of them were very helpful and friendly and didn't seem to mind me interrupting their work. I've never had a company stay in touch with me before the project was started like they did. I highly recommend them!!
Overall 5 star experience. Our project had some challenges and we had to change plans a few times and someone from Clemens was always in contact with us. The work was completed in a day and they communicated with us during the project. They cleaned up, were super nice, and the windows look wonderful!
Clemens did a great job of replacing my gutters. Eric Logan was a great sales person, no high pressure, just information. Luis and his team did the replacement and were quick and very good! Luis made sure he followed up with me and that I was happy. I asked for a longer down spout on my front porch and Luis came and replaced it right away!! Thank you. They were great to work with.
Extremely happy with the service and communication! Had all new windows and a front door installed . The crew was super friendly , and explained things as they installed . They didn’t mind me being in their way! They were all very professional, and did a great job cleaning up afterwards!
I recently had my gutters, soffit and fascia done by Clemens. Austin and his crew was amazing . They were professional and kept me updated during the process and their follow-up after the project was even more appreciated. I recommend this great company to anyone.
Clemens did a great job. They are very honest and kept us well informed on the progress of the windows. The installers were very delightful and did a great job installing the windows. They kept the work area very clean and were respectful of our house. I would highly recommend Clemens to anyone looking to replace windows!
Our Location
Mon – Thu: 9:00 AM - 5:00 PM
Fri: 9AM-4PM
Sat - Sun: Closed