Safety. Professionalism. Customer Service.

Norm Noticed The Little Things We Did During His Installation

Safety First. Professional Always.

Norm is the type of guy who notices the little things. He puts a lot of stock into who people are and judges them by their actions. So when he decided to hire us for his exterior home remodeling project, he expected excellent service but came away even more impressed than he initially anticipated.

“I have had several contractors doing work on our house this year, and none of them can even come close to Clemens Home Solutions.”

At Clemens Home Solutions, we offer exceptional exterior remodeling services in East Central Indiana and focus on delivering incredible results throughout our community.

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Our Consultations Are A Time To Get To Know Each Other, And Your Project

Norm previously had seamless gutters installed on his home by us way back in 2008. So when he decided to have our LeafX® gutter guards installed, he gave us a call.

“They do a tailgate discussion and walk-through at the beginning of the job, which, if necessary, can and does include the customer.”

Our project consultant, Ethan, met with Norm and discussed the project details. This included measurements, the process, scheduling, and anything Norm needed or wanted to know. He also had a lot of questions, and Ethan was very willing to answer every single one.

“They took the time to answer every question I had, and even listened to any input from me, and if necessary, explained why they might do things differently, but still achieving the same goal.”

At Clemens Home Solutions, our consultations are thorough and detailed. We aim to set up your exterior home remodeling project for success. And that begins with a consultation focused on you and your home.

Safety First

Norm met Landon when the time came to install his LeafX® gutter guards to end his gutter-related misery. He also monitored the installation, noticing our teams’ work and safety habits.

“They followed good, sound, and safe working habits throughout the entire job, like crossing their safety chains from their truck to their trailer. Yet you can always see companies big and small that fail to do this. They set traffic cones around their equipment while parked on the traveled portion of any street (something utility companies don’t always do). Both of these are laws required by the Indiana Department of Transportation.”

For Norm, these usually unnoticed parts of our service truly impressed him.

“Most customers wouldn’t know, catch, or care about these things, but they still do them because they do things right!”

He also watched how we conducted ourselves.

“They always look and act professional and never take any shortcuts or unnecessary risks.”

At Clemens Home Solutions, we REFUSE to take shortcuts. Our core values lead our company to focus on doing what’s best for our customers.

Meticulous Walkthroughs And Cleanup

Cleanup is part of EVERY job. And Norm admired our dedication to one of the less complex but still essential aspects of home remodeling.

“When they reach a stopping point at the end of the day, or they have simply completed their job, they do a thorough walk-through making sure nothing is left behind (Scrap pieces of metal, screws, etc.). Even after all this, they do another final walk-through, rechecking once again for anything that could be a hazard to children or small pets running around, but this time, they even take pictures of their completed work so their bosses can see first-hand how they left the job site, and the quality of their workmanship.”

We understand that it’s a job site for us, but for you, it’s your home. We take that responsibility seriously and strive to treat your home with the respect it deserves.

Setting A Standard

As we try to do with every project, there’s a standard that we strive to uphold. Norm believes we lived up to that standard and even surpassed it.

“These folks literally set the standard for other contractors to simply try to match.”

And he praised our service overall.

“These people are extremely safety-oriented, which should be important for anyone working on your property and potentially around your family. They do outstanding work on every aspect of the job, from beginning to end.”

By the time the project was complete, Norm had a high opinion of our service. From our workmanship to professionalism, he admired how we operate our business.

“You can get any contractor to furnish you with what they refer to as ‘qualified laborers,’ but if you’re wanting true, hard-working, skilled professionals who are outstanding at their jobs and really do care about doing the job safely and right, the first time, and want nothing more than happy customers, look no further than Clemens Home Solutions.”

At Clemens, we offer outstanding exterior home remodeling results because we take pride in our work and serving our community.

Truly A Family Business

After we finished the project, something else caught our attention.

“…they also install the Best Seamless Gutters in central Indiana. After 16 years, ours still looks and works just like the day they installed it back in 2008.”

We knew we’d worked on Norm’s house in the past – 2008 being a long time ago. And our president and owner, Shawn Clemens, installed Norm’s seamless gutters back then.

For Norm’s new project, he worked with both Ethan and Landon. Two of Shawn’s sons!

Since Norm’s first project with us, Shawn’s sons have grown up and entered the family business. It came full circle with Ethan and Landon working on Norm’s second project with us. And we’ll be there when he calls again.

We, indeed, are a family-run, family-first business. East Central Indiana is our home – we’re committed to it and you.

So, when you need exterior home remodeling services in East Central Indiana and want a dependable, local contractor, contact Clemens Home Solutions to schedule a consultation.